Privacy policy

Last updated: May 2026

At NYRA, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.

INFORMATION WE COLLECT
When you place an order or create an account, we collect:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely via Razorpay — we do not store card details)
- Order history and preferences

We also automatically collect:
- IP address, browser type, device information
- Pages visited and time spent on our website
- Referring website or ad that brought you to us

HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and delivery updates
- Respond to your queries and support requests
- Send promotional offers and updates (only if you opt in)
- Improve our website and customer experience
- Comply with legal obligations

We do NOT sell, rent, or share your personal data with third parties except for:
- Courier partners (for order delivery)
- Razorpay (for payment processing)
- Shopify (our e-commerce platform)

All third parties are bound by their own privacy policies and handle your data securely.

COOKIES
Our website uses cookies to improve your browsing experience, remember your cart, and show relevant ads. You can disable cookies in your browser settings, but some features may not work properly.

MARKETING COMMUNICATIONS
If you opt in to marketing, we may send you emails or WhatsApp messages about new products, offers, and updates. You can unsubscribe at any time by replying STOP or clicking unsubscribe.

DATA RETENTION
We retain your personal data for as long as necessary to fulfill orders and comply with legal requirements. You may request deletion of your data at any time.

YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time

To exercise any of these rights, email us at nyrashapewear.help@gmail.com

DATA SECURITY
We take reasonable precautions to protect your data. All transactions are encrypted via SSL. Payment data is handled by Razorpay which is PCI-DSS compliant.

CHILDREN'S PRIVACY
Our website is not intended for children under 13. We do not knowingly collect data from children.

CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.